In our industry, customer satisfaction and loyalty are rated with what’s called a Net Promoter Score (NPS). This is an industry benchmark, used by the majority of Fortune 1000 companies and virtually every major e-commerce vendor around the world.
Winning Services has a significantly higher NPS than the average for Australian logistics companies. As you can see, we take customer service very seriously.
* Winning Services Net Promoter Score Survey, May 2023